als Team enger zusammen. Etwas Flexibilität für Remote Work bieten wir, aber unser Default und unsere Energie liegen
Bei Superchat gestalten wir neu, wie Unternehmen mit ihren Kund:innen kommunizieren. KI wird dabei immer mehr zum Motor dieser Kommunikation. Integrationen sind das, was diesem Motor echte…
advisor with strong customer instinct. Du erkennst schnell, was Kund:innen wirklich brauchen, kommunizierst empathisch..., statt proaktiv zu unterstützen und Verantwortung zu übernehmen. Yo…
dafür, dass sie schnell echten Mehrwert aus unserer Plattform ziehen. Dabei arbeitest du eng mit Teams wie Sales, Product... Success Team: für Onboarding-Koordination, Eskalationen und den…
muttersprachlichem Niveau sowie sehr gute Englischkenntnisse Operator, not account manager. Du möchtest Kund:innen nicht nur betreuen
, individuelle Setups mitzugestalten und technische Themen eigenständig anzugehen. Who We Don’t Want Manages customers instead
At Superchat, we're rebuilding how businesses talk to their customers. AI is becoming the engine of that communication. Integrations are what give that engine teeth: the data, the tools, th…
. We started as a unified inbox: one place for every channel a customer might pick, WhatsApp, email, SMS, Instagram. Then ChatGPT... something a customer completes in minutes, alone, withou…
marketing team. You drive positioning, the in-product moments, and the keynote for the big launches, with marketing and sales
to CS, sales, and BD, and by digging into the data yourself Embed with 4 to 6 engineers, set the metric, and own whether it... marketing team. You drive positioning, the in-product moments,…
. Plus our public API, webhooks, and the developer experience that lets partners build on top of us. If you're excited to design APIs
and CPO Mika. This role is for Integrations. This role is technical, but you won't be writing the code You'll design API... that ships fast and doesn't drown in process 26 days of paid vaca…
experimenting with new technologies and ways of working. Collaborative Communicator. You work effectively across Sales, Marketing... with Sales, CS, Marketing, and Operations to map process…
: one place for every channel a customer might pick, WhatsApp, email, SMS, Instagram. Then ChatGPT happened, and the second..., Customer Success, Product, and Engineering to deliver solutio…
in Berlin. As a Revenue Operations Specialist, you keep our day-to-day operations running smoothly - maintaining, monitoring
, and follow through until they're solved. Data-Driven Operator. You use data to make decisions, value accuracy, and understand
At Superchat, we're rebuilding how businesses talk to their customers. The phone call, the contact form, the support ticket: all of it is being replaced by messaging and AI. We're building…
operator. Du denkst aus Sicht der Kund:innen, übernimmst Verantwortung für Probleme und möchtest echte Lösungen schaffen
Bei Superchat gestalten wir neu, wie Unternehmen mit ihren Kund:innen kommunizieren. KI wird dabei immer mehr zum Motor dieser Kommunikation. Integrationen sind das, was diesem Motor echte…
has already managed engineering teams successfully. Remote-only operator. You prefer fully remote work and don’t want
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